Payment Information

Full payment is required for confirmation of acceptance of all cake orders below $500 and for registration of all classes. For orders $501 and above, 50% deposit is required for acceptance of order. The remaining payment is due at least 5 working days prior to requested delivery/collection date. Please note that The White Ombré reserves the right to cancel any cake order or reservation for class that remains unpaid (in full or part), and the customer is not entitled to any refunds on any deposit paid.

Bank: DBS (Toa Payoh Branch)

Account Name: The White Ombre Pte Ltd

Swift Code: DBSSSGSG

Bank Code: 7171

Branch Code: 005

Account Number: 005 – 903402 - 1

Account Type: DBS Current Account

Cash, at our shop

Confirmation of acceptance of your cake order or registration for class is immediate. Please do not send any cash by post. We will not be liable for any lost mail.

NETS, at our shop

Confirmation of acceptance of your cake order or registration for class is immediate.

Internet banking / ATM transfer / Bank deposit via DBS/POSB accounts/FAST

We encourage these modes of payment as they are the most efficient. Confirmation of acceptance of your cake order or registration for class is usually possible within the same working day (within working hours).

Internet banking / ATM transfer / Bank deposit via OTHER bank accounts

These transactions will take 3 working days to be reflected in our bank account.Please send us a screenshot of your completed transaction for confirmation in this case. We regret that we will not be able to confirm acceptance of any cake orders or registrations for class if we do not have the transaction reflected in our bank statement, and we reserve the right to reject any cake orders or cancel any registration for class if payment is received past our stated deadline.

Credit / Debit Card, signed at our shop

Confirmation of acceptance of your cake order or registration for class is immediate. Please note that we do not take your credit card numbers over the phone for security purposes.

Payment by Cheque

Please note that we DO NOT accept physical cheque payments.

If you need to write us a cheque for any reason, please write our account name (The White Ombré Pte Ltd) and number and deposit the cheque at anyPOSB/DBS bank / cheque deposit machine. We will acknowledge your payment once the cheque is cleared and the transaction appears in our bank statement.

Payment via Paypal

If you would like to make payment via Paypal, please note that there will be a surcharge of [4.4% x (Cake Order / Class price + $2)] per transaction. Prevailing rates are subject to change without prior notification to customers.

In the event of a refund provided to customers, please note that refund value will not be inclusive of any paid paypal charges.