Delivery Information

Delivery Charge

$35 per trip, 11am – 6pm

Islandwide (with exceptions, not limited to *areas)

Waived for orders above $500; Surcharge of $10 applicable for **areas

$45 per trip, 10am – 11am; 6pm – 7pm

subject to availability

Islandwide (with exceptions not limited to *areas)

Surcharge of $10 applicable for **areas

No waiver applicable for all orders

$60 per trip, before 10am or after 7pm

subject to availability

Islandwide (with exceptions not limited to *areas)

Surcharge of $10 applicable for **areas

No waiver applicable for all orders

Express Delivery

Last minute delivery requests are handled on a case by case basis. Charges, timing and availability will be advised accordingly. 

* Restricted places such as airline and cargo area or any location outside of Singapore and Sentosa.

** Marina Bay Sands, Gardens By the Bay, Sentosa

1.   Please be advised that we do not guarantee exact timings due to various factors such as weather and road conditions. Kindly note that deliveries will be scheduled over a 2-hour time range i.e. requested timing is 4pm will mean that cake is to be expected anytime 3pm – 5pm. Please state your request accordingly.

2.   Full payment of delivery charges is to be made before confirmation of delivery arrangements. We regret that no payment should change hands between our delivery personnel and recipient in order to avoid any discrepancy.

3.   Where delivery location and/or timing is advised/changed less than 5 working days prior to requested date, The White Ombré reserves the right not to fulfil customer’s request, nor be obligated to make any refunds.

4.   Deliveries to Hotels, resorts and chalets will be sent to reception areas only. Kindly note that in the event we are unable to reach recipient for receipt of cake delivery, we will leave the cake with the reception. The White Ombré will not be responsible for the cake thereafter.

5.   Please ensure that someone is available to receive delivery at our stated time range (advised upon confirmation of order) and place. In the event that the recipient is not at delivery location at stated time range, undelivered cake will be sent back to the shop. Any request for delivery will be charged as per new orders.

6.   Any cake deliveries which have been sent back to the shop that remains uncollected for 24 hours will be disposed of. The customer is not entitled to any replacement or refund.

7.   Cakes delivered must be checked upon delivery and shall be deemed accepted if no discrepancies / errors are raised immediately.

8.   Whilst The White Ombré may endeavor to fulfil all delivery requests, The White Ombré shall not be held liable for any late delivery or failure to deliver due to unforeseen circumstances.